Lklab Korea

Linear Stage/선형 이송장치

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Linear Actuator/선형 엑츄에이터, Motorized Linear Actuator with Built-in controller and encoders

■ Linear Stage(선형 이송장치)은 4가지의 제품군으로 분류

  1. Motorized Stage with Built-in controller and Linear encoders
  2. Motorized Stage with Built-in controller and Motor encoders
  3. Motorized with Built-in controller
  4. Motorized Stage
    ■ 제품별 주요 특징은 하단 설명 참조
  • Motorized Stage with Built-in controller and Linear encoders
Cat. No. Model Description
--- --- ---
M01-680-005 X-LRQ075AL-DE51-KX14C Motorized, lead-screw driven, linear stage, 75 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-010 X-LRQ150AL-DE51-KX14C Motorized, lead-screw driven, linear stage, 150 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-015 X-LRQ300AL-DE51-KX14C Motorized, lead-screw driven, linear stage, 300 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-020 X-LRQ450AL-DE51-KX14C Motorized, lead-screw driven, linear stage, 450 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-025 X-LRQ600AL-DE51-KX14C Motorized, lead-screw driven, linear stage, 600 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-030 X-LRQ075AL-DE51C-KX14C Motorized, lead-screw driven, covered linear stage, linear stage, 75 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-035 X-LRQ150AL-DE51C-KX14C Motorized, lead-screw driven, covered linear stage, linear stage, 150 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-040 X-LRQ300AL-DE51C-KX14C Motorized, lead-screw driven, covered linear stage, linear stage, 300 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-045 X-LRQ450AL-DE51C-KX14C Motorized, lead-screw driven, covered linear stage, linear stage, 450 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-050 X-LRQ600AL-DE51C-KX14C Motorized, lead-screw driven, covered linear stage, linear stage, 600 mm travel, integrated linear encoder and controller, fine resolution, low speed, inline drive
M01-680-055 X-LRM100A-DE51-KX14A Motorized linear stage, integrated controller and linear encoder, 100 mm travel, fine resolution
M01-680-060 X-LRM150A-DE51-KX14A Motorized linear stage, integrated controller and linear encoder, 150 mm travel, fine resolution
M01-680-065 X-LRM200A-DE51-KX14A Motorized linear stage, integrated controller and linear encoder, 200 mm travel, fine resolution
  • Motorized Stage with Built-in controller and Linear encoders Specification
Specification
--- --- --- ---
Value Value Value
--- --- --- ---
Model X-LRQ-DE series X-LRQ-DEC series X-LRM-DE series
Feature High precision stages with built-in controllers and linear encoders High precision stages with built-in controllers and linear encoders with dust cover Miniature, steel, motorized linear stages with built-in controllers and linear encoders.
Built-in Controller Yes Yes Yes
Encoder Type Linear quadrature encoder Linear quadrature encoder Linear quadrature encoder
Encoder Resolution 50 nm 50 nm
Communication Interface RS-232 RS-232 RS-232, USB 2.0
Communication Protocol Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary
Maximum Centered Load 1000 N 1000 N 500 N
Maximum Cantilever Load 3000 N-cm 3000 N-cm 1500 N-cm
Guide Type Recirculating Ball Linear Guide Recirculating Ball Linear Guide Recirculating ball bearing
Maximum Current Draw 1200 mA 1200 mA 350 mA
Power Supply 24-48 VDC 24-48 VDC 24-48 VDC
Power Plug 2-pin screw terminal 2-pin screw terminal 2-pin Screw Terminal
Motor Steps Per Rev 200 200 200
Motor Type Stepper (2 phase) Stepper (2 phase) Stepper (2 phase)
Motor Rated Current 2300 mA/phase 2300 mA/phase 600 mA/phase
Inductance 2.8 mH/phase 2.8 mH/phase 3.5 mH/phase
Default Resolution 1/64 of a step 1/64 of a step 1/64 of a step
Data Cable Connection Locking 4-pin M8 Locking 4-pin M8 Locking 4-pin M8
Limit or Home Sensing Magnetic home sensor Magnetic home sensor Magnetic hall sensor
Manual Control Indexed knob with push switch Indexed knob with push switch Yes
Axes of Motion 1 1
LED Indicators Yes Yes Yes
Mounting Interface M6 and M3 threaded holes M6 and M3 threaded holes M6 and M4 threaded holes
Vacuum Compatible No No No
Operating Temperature Range 0 to 50 degrees C 0 to 50 degrees C 1 to 50 degrees C
RoHS Compliant Yes Yes Yes
CE Compliant Yes Yes Yes
Tranvel Range 75 ~ 600 mm 75 ~ 600 mm 100 ~200 nm
Accuracy 13 ~ 15 um 13 ~ 15 um 15 um
Maximum Speed 40 ~ 205 mm/s 40 ~ 205 mm/s 25 ~ 100 mm/s
Maximum Continuous Thrust 100 ~ 200 N 100 ~ 200 N 25 N
  • Motorized Stage with Built-in controller and Motor encoders
Cat. No. Model Description
--- --- ---
M01-680-090 X-LRQ075AL-E01-KX14C Motorized, lead-screw driven, linear stage, 75 mm travel, integrated motor encoder and controller, fine resolution, low speed, inline drive
M01-680-095 X-LRQ150AL-E01-KX14C Motorized, lead-screw driven, linear stage, 150 mm travel, integrated motor encoder and controller, fine resolution, low speed, inline drive
M01-680-100 X-LRQ300AL-E01-KX14C Motorized, lead-screw driven, linear stage, 300 mm travel, integrated motor encoder and controller, fine resolution, low speed, inline drive
M01-680-105 X-LRQ450AL-E01-KX14C Motorized, lead-screw driven, linear stage, 450 mm travel, integrated motor encoder and controller, fine resolution, low speed, inline drive
M01-680-110 X-LRQ600AL-E01-KX14C Motorized, lead-screw driven, linear stage, 600 mm travel, integrated motor encoder and controller, fine resolution, low speed, inline drive
M01-680-115 X-LSQ075A-E01-KX14C Motorized linear stage, integrated motor encoder and controller, 75 mm travel, fine resolution, low speed
M01-680-120 X-LSQ150A-E01-KX14C Motorized linear stage, integrated motor encoder and controller, 150 mm travel, fine resolution, low speed
M01-680-125 X-LSQ300A-E01-KX14C Motorized linear stage, integrated motor encoder and controller, 300 mm travel, fine resolution, low speed
M01-680-130 X-LSQ450A-E01-KX14C Motorized linear stage, integrated motor encoder and controller, 450 mm travel, fine resolution, low speed
M01-680-135 X-LSQ600A-E01-KX14C Motorized linear stage, integrated motor encoder and controller, 600 mm travel, fine resolution, low speed
M01-680-140 X-BLQ0070-E01-KX14C-SN2 Motorized, belt-driven, linear stage, integrated motor encoder and controller, 70 mm travel
M01-680-145 X-BLQ0295-E01-KX14C-SN2 Motorized, belt-driven, linear stage, integrated motor encoder and controller, 295 mm travel
M01-680-150 X-BLQ0595-E01-KX14C-SN2 Motorized, belt-driven, linear stage, integrated motor encoder and controller, 595 mm travel
M01-680-155 X-BLQ1495-E01-KX14C-SN2 Motorized, belt-driven, linear stage, integrated motor encoder and controller, 1495 mm travel
M01-680-160 X-BLQ2095-E01-KX14C-SN2 Motorized, belt-driven, linear stage, integrated motor encoder and controller, 2095 mm travel
M01-680-165 X-BLQ3000-E01-KX14C-SN2 Motorized, belt-driven, linear stage, integrated motor encoder and controller, 3000 mm travel
M01-680-170 X-LRM025A-E03-KX14A Motorized linear stage, integrated controller and motor encoder, 25 mm travel, fine resolution
M01-680-175 X-LRM050A-E03-KX14A Motorized linear stage, integrated controller and motor encoder, 50 mm travel, fine resolution
M01-680-180 X-LRM100A-E03-KX14A Motorized linear stage, integrated controller and motor encoder, 100 mm travel, fine resolution
M01-680-185 X-LRM150A-E03-KX14A Motorized linear stage, integrated controller and motor encoder, 150 mm travel, fine resolution
M01-680-190 X-LRM200A-E03-KX14A Motorized linear stage, integrated controller and motor encoder, 200 mm travel, fine resolution
M01-680-195 X-LSM025A-E03-KX14A Motorized linear stage, 25 mm travel, integrated motor encoder and controller, plus manual control
M01-680-200 X-LSM050A-E03-KX14A Motorized linear stage, 50 mm travel, integrated motor encoder and controller, plus manual control
M01-680-205 X-LSM100A-E03-KX14A Motorized linear stage, 100 mm travel, integrated motor encoder and controller, plus manual control
M01-680-210 X-LSM150A-E03-KX14A Motorized linear stage, 150 mm travel, integrated motor encoder and controller, plus manual control
M01-680-215 X-LSM200A-E03-KX14A Motorized linear stage, 200 mm travel, integrated motor encoder and controller, plus manual control
  • Motorized Stage with Built-in controller and Motor encoders Specification
Specification
--- --- --- --- --- ---
Value Value Value Value Value
--- --- --- --- --- ---
Model X-LRQ-E series X-LSQ-E series X-BLQ-E sereis X-LRM-E Series X-LSM-E Series
Feature Closed-loop stages with built-in stepper motors, motor encoders, and controllers Closed-loop stages with built-in stepper motors, motor encoders, and controllers Closed-loop, belt-driven linear stages with built-in stepper motors, motor encoders, and controllers Miniature, steel, motorized linear stages with built-in controllers and motor encoders Miniature motorized linear stages with built-in controllers
Built-in Controller Yes Yes Yes Yes Yes
Encoder Resolution 500 CPR 500 CPR 500 CPR 200 CPR 200 CPR
Encoder Type Motor mounted rotary quadrature encoder Motor mounted rotary quadrature encoder Motor mounted rotary quadrature encoder Motor mounted rotary quadrature encoder Motor Mounted Rotary Quadrature Encoder
Communication Interface RS-232 RS-232 RS-232 RS-232, USB 2.0 RS-232
Communication Protocol Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary
Maximum Centered Load 1000 N 200 N 200 N 500 N 100 N
Maximum Cantilever Load 3000 N-cm 800 N-cm 600 N-cm 1500 N-cm 300 N-cm
Guide Type Recirculating Ball Linear Guide Roller bearing Roller bearing Recirculating ball bearing Needle roller bearing
Maximum Current Draw 1200 mA 810 mA 1100 mA 350 mA 350 mA
Power Supply 24-48 VDC 24-48 VDC 24-48 VDC 24-48 VDC 24-48 VDC
Power Plug 2-pin screw terminal 2-pin Screw Terminal 53.97 mm 2-pin Screw Terminal 2-pin Screw Terminal
Motor Steps Per Rev 200 200 200 200 200
Motor Type Stepper (2 phase) Stepper (2 phase) Stepper (2 phase) Stepper (2 phase) Stepper (2 phase)
Motor Rated Current 2300 mA/phase 1250 mA/phase 1250 mA/phase 600 mA/phase 600 mA/phase
Inductance 2.8 mH/phase 2.8 mH/phase 2.8 mH/phase 3.5 mH/phase 3.5 mH/phase
Default Resolution 1/64 of a step 1/64 of a step 1/64 of a step 1/64 of a step 1/64 of a step
Data Cable Connection Locking 4-pin M8 Locking 4-pin M8 Locking 4-pin M8 Locking 4-pin M8 Locking 4-pin M8
Limit or Home Sensing Magnetic home sensor Magnetic home sensor Magnetic home sensor Magnetic hall sensor Magnetic hall sensor
Manual Control Indexed knob with push switch Indexed knob with push switch Indexed knob with push switch Indexed knob with push switch Indexed knob with push switch
Mounting Interface M6 and M3 threaded holes M6 threaded holes and 8-32 threaded holes M6 threaded holes and 8-32 threaded holes M3 and M6 threaded holes M3 and M6 threaded holes and M4 threaded centre hole
Vacuum Compatible No No No No No
Operating Temperature Range 0 to 50 degrees C 0 to 50 degrees C 0 to 50 degrees C 0 to 50 degrees C 0 to 50 degrees C
Stage Parallelism < 100 µm < 100 µm < 10 µm < 25 µm
RoHS Compliant Yes Yes Yes Yes Yes
CE Compliant Yes Yes Yes Yes Yes
Tranvel Range 75 ~ 600 mm 75 ~ 600 mm 70 ~ 3,000 mm 25 ~ 200 mm 25.4 ~ 203.2 mm
Accuracy 15 ~ 150 um 15 ~ 150 um 200 ~ 3,000 um 8 ~60 um 8 ~ 61 um
Maximum Speed 40 ~ 840 mm/s 42 ~ 1,000 mm/s 1,100 ~ 2,000 mm/s 25 ~ 100 mm/s 26 ~ 104 mm/s
Maximum Continuous Thrust 25 ~ 200 N 18 ~ 100 N 20 N 25 N 25 N
  • Motorized with Built-in controller
Cat. No. Model Description
--- --- ---
M01-680-240 X-LSQ075A-KX14C Motorized linear stage, integrated controller, 75 mm travel, fine resolution, low speed
M01-680-245 X-LSQ150A-KX14C Motorized linear stage, integrated controller, 150 mm travel, fine resolution, low speed
M01-680-250 X-LSQ300A-KX14C Motorized linear stage, integrated controller, 300 mm travel, fine resolution, low speed
M01-680-255 X-LSQ450A-KX14C Motorized linear stage, integrated controller, 450 mm travel, fine resolution, low speed
M01-680-260 X-LSQ600A-KX14C Motorized linear stage, integrated controller, 600 mm travel, fine resolution, low speed
M01-680-265 X-LRM025A-KX14A Motorized linear stage, integrated controller, 25 mm travel, fine resolution
M01-680-270 X-LRM050A-KX14A Motorized linear stage, integrated controller, 50 mm travel, fine resolution
M01-680-275 X-LRM100A-KX14A Motorized linear stage, integrated controller, 100 mm travel, fine resolution
M01-680-280 X-LRM150A-KX14A Motorized linear stage, integrated controller, 150 mm travel, fine resolution
M01-680-285 X-LRM200A-KX14A Motorized linear stage, integrated controller, 200 mm travel, fine resolution
M01-680-290 X-LSM025A-KX14A Motorized linear stage, 25 mm travel, integrated controller, plus manual control
M01-680-295 X-LSM050A-KX14A Motorized linear stage, 50 mm travel, integrated controller, plus manual control
M01-680-300 X-LSM100A-KX14A Motorized linear stage, 100 mm travel, integrated controller, plus manual control
M01-680-305 X-LSM150A-KX14A Motorized linear stage, 150 mm travel, integrated controller, plus manual control
M01-680-310 X-LSM200A-KX14A Motorized linear stage, 200 mm travel, integrated controller, plus manual control
M01-680-315 X-LHM025A-KX14A Motorized linear stage, 25 mm travel, integrated controller, plus manual control
M01-680-320 X-LHM050A-KX14A Motorized linear stage, 50 mm travel, integrated controller, plus manual control
M01-680-325 X-LHM100A-KX14A Motorized linear stage, 100 mm travel, integrated controller, plus manual control
M01-680-330 X-LHM150A-KX14A Motorized linear stage, 150 mm travel, integrated controller, plus manual control
M01-680-335 X-LHM200A-KX14A Motorized linear stage, 200 mm travel, integrated controller, plus manual control
  • Motorized with Built-in controller Specification
Specification
--- --- --- --- ---
Value Value Value Value
--- --- --- --- ---
Model X-LSQ series X-LRM series X-LSM series X-LHM series
Feature Motorized linear stages with built-in controllers Miniature, steel, motorized linear stages with built-in controllers Miniature motorized linear stages with built-in controllers Motorized linear stages with built-in controllers
Built-in Controller Yes Yes Yes Yes
Encoder Type None None None None
Communication Interface RS-232 RS-232, USB 2.0 RS-232 RS-232
Communication Protocol Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary Zaber ASCII (Default), Zaber Binary
Maximum Centered Load 200 N 500 N 100 N 30 N
Maximum Cantilever Load 800 N-cm 1500 N-cm 300 N-cm 50 N-cm
Guide Type Roller bearing Recirculating ball bearing Needle roller bearing Plain bearing
Vertical Runout < 13 µm < 8 µm < 8 µm
Horizontal Runout < 13 µm < 12 µm < 12 µm
Maximum Current Draw 810 mA 350 mA 350 mA 350 mA
Power Supply 24-48 VDC 24-48 VDC 24-48 VDC 24-48 VDC
Power Plug 2-pin Screw Terminal 2-pin Screw Terminal 2-pin Screw Terminal 2-pin Screw Terminal
Motor Steps Per Rev 200 200 200 200
Motor Type Stepper (2 phase) Stepper (2 phase) Stepper (2 phase) Stepper (2 phase)
Motor Rated Current 1250 mA/phase 600 mA/phase 600 mA/phase 600 mA/phase
Inductance 2.8 mH/phase 3.5 mH/phase 3.5 mH/phase 3.5 mH/phase
Default Resolution 1/64 of a step 1/64 of a step 1/64 of a step 1/64 of a step
Data Cable Connection Locking 4-pin M8 Locking 4-pin M8 Locking 4-pin M8 Locking 4-pin M8
Mechanical Drive System Precision lead screw Precision lead screw Precision lead screw Lead screw
Limit or Home Sensing Magnetic home sensor Magnetic hall sensor Magnetic hall sensor Magnetic hall sensor
Manual Control Indexed knob with push switch Yes Yes
Mounting Interface M6 threaded holes and 8-32 threaded holes M3 and M6 threaded holes M3 and M6 threaded holes and M4 threaded center hole M3 threaded holes
Vacuum Compatible No No No No
Operating Temperature Range 0 to 50 degrees C 0 to 50 degrees C 0 to 50 degrees C 0 to 50 degrees C
Stage Parallelism < 100 µm < 10 µm < 25 µm
RoHS Compliant Yes Yes Yes Yes
CE Compliant Yes Yes Yes Yes
Tranvel Range 75 ~ 600 mm 25 ~ 200 mm 25.4 ~ 203.2 mm 25.4 ~ 203.2 mm
Accuracy 15 ~ 150 um 8 ~ 60 um 8 ~ 61 um 50 ~ 225 um
Maximum Speed 42 ~ 1,000 mm/s 25 ~ 100 mm/s 26 ~ 104 mm/s 65 mm/s
Maximum Continuous Thrust 18 ~ 100 N 25 N 25 N 25 N
  • Motorized Stage
Cat. No. Model Description
--- --- ---
M01-680-350 LSM025A-T4-MC04 Motorized linear stage, 25 mm travel (controller required)
M01-680-355 LSM050A-T4-MC04 Motorized linear stage, 50 mm travel (controller required)
M01-680-360 LSM100A-T4-MC04 Motorized linear stage, 100 mm travel (controller required)
M01-680-365 LSM150A-T4-MC04 Motorized linear stage, 150 mm travel (controller required)
M01-680-370 LSM200A-T4-MC04 Motorized linear stage, 200 mm travel (controller required)
M01-680-375 LST0250A-T3-MC03 Motorized linear stage, 250 mm travel, fine resolution, low speed
M01-680-380 LST0500A-T3-MC03 Motorized linear stage, 500 mm travel, fine resolution, low speed
M01-680-385 LST0750A-T3-MC03 Motorized linear stage, 750 mm travel, fine resolution, low speed
M01-680-390 LST1000A-T3-MC03 Motorized linear stage, 1000 mm travel, fine resolution, low speed
M01-680-395 LST1500A-T3-MC03 Motorized linear stage, 1500 mm travel, fine resolution, low speed
M01-680-400 LSA10A-T4-MC04 Motorized linear stage, 10 mm travel (controller required)
M01-680-405 LSA25A-T4-MC04 Motorized linear stage, 25 mm travel (controller required)
  • Motorized Stage Specification
Specification
--- --- --- ---
Value Value Value
--- --- --- ---
Model LSM series LST series LSA series
Feature Miniature motorized linear stages High-load, motorized linear stages Micro motorized linear stages
Built-in Controller No No No
Recommended Controller X-MCB1(48 V) Recommended X-MCB1(48 V) Recommended X-MCB1(48 V) Recommended
Encoder Type None None None
Maximum Centered Load 100 N 1000 N
Maximum Cantilever Load 300 N-cm 3000 N-cm
Guide Type Needle roller bearing Roller bearing Ball bearing
Vertical Runout < 8 µm < 13 µm < 4 µm
Horizontal Runout < 12 µm < 13 µm < 13 µm
Motor Steps Per Rev 200 200 200
Motor Type Stepper (2 phase) Stepper (2 phase) Stepper (2 phase)
Motor Rated Current 600 mA/phase 2100 mA/phase 240 mA/phase
Inductance 3.5 mH/phase 6.4 mH/phase 5 mH/phase
Mechanical Drive System Precision lead screw Precision lead screw Precision lead screw
Mounting Interface M3 and M6 threaded holes and M4 threaded center hole M6 and M3 threaded holes M2 and M3 threaded holes and M4 threaded centre hole
Limit or Home Sensing Magnetic hall sensor Magnetic home sensor Magnetic hall sensor
Vacuum Compatible No No
Operating Temperature Range 0 to 50 degrees C 0 to 50 degrees C 0 to 50 degrees C
RoHS Compliant Yes Yes Yes
CE Compliant Yes Yes Yes
Tranvel Range 25.4 ~ 203.2 mm 254 ~ 1500 mm 10 or 25 mm
Accuracy 8 ~ 61 um 63 ~ 375 um 18 or 24 um
Maximum Speed 26 ~ 104 mm/s 22 ~ 420 mm/s 10 mm/s
Maximum Continuous Thrust 25 N 80 ~ 560 N 25 N

배송/결제/교환/반품 안내

배송 정보

기본 배송비
  • - 배송비 3,850원 (부가세 포함)
  • - 10만원 이상 구매시 배송비 무료
  • - 도서산간 및 제주를 포함한 일부 지역 추가비용 발생
  • - 장비의 경우 추가 배송비 및 설치비가 청구 될 수 있습니다
교환/반품 배송비
  • - 상품 별로 상이
착불 배송비
  • - 착불 적용 상품에 개별 부과 (상품 별로 상이)
교환/반품 배송비
  • - 상품 별로 상이

결제 및 환불 안내

결제 방법
  • - 신용카드
  • - 가상계좌
  • - 연구비카드 결제 (결제링크 문자+이메일 전송)
  • - 세금계산서 (기업은행 033-502993-01-019)
  • - 세금계산서 (신한은행 100-032-703829)
취소
  • - 취소 접수 후 3 ~ 5일 이내 환불 처리
반품
  • - 반품 접수 후 3 ~ 5일 이내 환불 처리
환급
  • - 회사는 회원이 구매신청한 상품 등이 품절 등의 사유로 인도 또는 제공할 수 없을 때에는 지체 없이 그 사유를 회원에게 통지하고,
      사전에 상품 등의 대금을 받은 경우에는 대금을 받은 날로부터 3영업일 이내에 환급하거나 환급에 필요한 조치를 취합니다.

교환 및 반품 접수

교환 및 반품 접수 기한
  • - 상품 수령일로부터 7일 이내
교환 및 반품 접수가 가능한 경우
  • - 제품의 하자는 없지만, 다른 상품으로 교환하거나 반품 원하는 경우
     (배송비 고객 부담)
  • - 상품자체 불량 및 하자에 의한 경우
  • - 상품 오배송에 의한 경우
교환 및 반품 접수가 불가능한 경우
  • - 상품 수령 후 7일을 초과한 경우
  • - 개별 포장 상품의 포장을 훼손한 경우
  • - 고객의 고의적인 귀책으로 상품가치가 훼손된 경우
  • - 주문제작을 통해서 제품을 생산하는 경우
  • - 주문 당시 재고가 없어서 해외를 통해 제품을 수입해서 구매하는 경우

교환 및 반품 신청

교환 절차
  • - 상품 불량/오배송/상품파손
  • - 전화(02-585-1342) 또는 info@cacheby.com에 상품교환 접수
반품 절차
  • - 반품할 품목을 확인 후 info@cacheby.com로 반품 신청 (수령 후 7일 이내 가능하며 이후 불가)
  • - 전달드린 주문번호와 함께 반품 상품을 포장
     (포장을 꼼꼼하게 해주셔야 반품 상품 손상에 따른 불이익이 없습니다.)
  • - 택배회사 방문 시 반품 상품 전달
     (택배사의 반송장은 상품 교환이 완료될 때까지 보관해주시기 바랍니다.)
  • - 회수된 제품 확인 후 하자없을시 배송비를 제외하고 환불 처리 진행
     (환불 처리 후 입금까지 최대 2주까지 소요될 수 있습니다.)

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