Esco

CelCulture® CO2 Incubator

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Esco

CelCulture® CO2 Incubator

CelCulture®

The CelCulture® CO2 Incubator is widely used for the growth and maintenance of cells used in bioprocessing research. It has been designed to provide the superior protection and optimal environment of cells in different culture vessels, including CelCradle™, T-flasks, culture plates, and roller bottles, among others.

VivoCell™ Precise Temperature, CO2 Control and High Humidity

  • Best uniformity and control among competition
  • Fast CO2, temperature and humidity recovery without overshoot
  • Direct heat design for rapid recovery, with 8 heater grouped into 3 zones
  • Air jacket provides isolation against ambient temperature fluctuations
  • VentiFlow™ forced convection accelerates recovery of chamber air to ISO Class 5 Cleanliness after door closing to prevent contamination
  • Filtered air circulates across water pan to accelerate humidifying process
  • Air flows gently around culture plates, causing no disturbance to cell culture
  • Blower automatically stops when door is opened, to minimize mixing of chamber and room air

CelSafe™ Contamination Control System Provides Seamless Protection

  • SteriSafe™ ULPA filtration enables the chamber air to be maintained at ISO class 5 condition.
  • SwiftCon™ moist heat 90oC decontamination cycle operates overnight to eradicate any contamination in the unlikely event it occurs. At the end of the cycle, the chamber is dry and ready to use.
  • All input gases are filtered by in-line filters before they enter the chamber to remove impurities and contaminants.
  • The incubator’s main body is made from electro-galvanized steel with Esco’s unique ISOCIDE antimicrobial coating.
  • The interior of the chamber is made from stainless steel type 304.

User-friendly software interface

  • Comprehensive user-configurable alarms for all the parameters.
  • CelAlert™ alarm system reminds user to replace CO2 tank and ULPA filter.
  • Intelligent data and event logger records all incubator parameters for on screen recall.
  • 16 MB built-in flash memory guarantees long term storage of data.
  • Diagnostic interface and on line quick help provide comprehensive solutions to frequently. encountered problems.
  • RS485 data output.

Easy-to-Clean

  • Chamber is made of shiny stainless steel chamber with all rounded corners.
  • Ductwork, plenums and shelves are removable without tools.
  • Glass door is removable without tools.
  • Inner gasket removable without tools.

Easy-to-Service

  • Diagnostic functions in the microprocessor include historical read-out of the parameters.
  • Service can be carried out from the top/front
  • Esco electronics and sensors have been expertly designed and paired to be inherently drift-free, to minimize need for calibration

IR Sensor Model With Stainless Steel Chamber

Model Description
CCL-050B-8 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050B-9 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170B-8 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170B-8-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-170B-9 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170B-9-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)
CCL-240B-8 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240B-8-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-240B-9 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240B-9-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)

Suppressed O2 Model With Stainless Steel Chamber

Model Description
CCL-050T-8 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050T-9 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170T-8 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170T-8-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-170T-9 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170T-9-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)
CCL-240T-8 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240T-8-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-240T-9 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240T-9-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)

IR Sensor Model With 100% Copper Chamber

Model Description
CCL-050B-8Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050B-9-Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170B-8-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170B-9-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240B-8-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240B-9-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ

Suppressed O2 Model With 100% Copper Chamber

Model Description
CCL-050T-8-Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050T-9-Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170T-8-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170T-9-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240T-8-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240T-9-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ

Options:

TYPE VALUE
COA-1001 Humidity Display, Factory Installed
COA-1001-F Humidity Display, Field Install Kit
COA-1002 CO2 Backup (Tank Switcher), Factory Installed
COA-1002-F CO2 Backup (Tank Switcher), Field Installed
COA-1004 Reversed Door Swing, Factory Installed
COA-1005 Analog Outputs, Factory Installed
COA-1005-F Analog Outputs, Field Installed
COA-1006 Sealed Inner Door Kit for 170L (4 Glass Doors With Latches), Factory Installed
COA-1006-F Sealed Inner Door Kit (4 Glass Doors With Latches), Field Installed
COA-1007 N2 Backup (Tank Switcher), Factory Installed
COA-1007-F N2 Backup (Tank Switcher), Factory Installed

Accessories:

TYPE VALUE
COA-2018-F Roller Base (50L)
COA-2001-F Roller Base (170L)
COA-2019-F Roller Base (240L)
COA-2020-F Floor Stand 200mm (8.0") With Adjustable Feet (50L)
COA-2002-F Floor Stand 200mm (8.0") With Adjustable Feet (170L)
COA-2021-F Floor Stand 200mm (8.0") With Adjustable Feet (240L)
COA-2022-F Floor Stand 700mm (27.6") With Casters (50L)
COA-2003-F Floor Stand 700mm (27.6") With Casters (170L)
COA-2023-F Floor Stand 700mm (27.6") With Casters (240L)
COA-2005-F 2-Stage Gas Regulator for CO2/N2

Choose One of The Connectors Below:

-1080588 - CGA 320 Connector (US Standard)

-1080589 - BP-BS34-#8-NT4 Connector (British Standard)

-1080590 - G5/8-RH Connector (China Standard)
COA-2024-F Extra Shelf (50L, Stainless Steel)
COA-2007-F Extra Shelf (170L, Stainless Steel)
COA-2025-F Extra Shelf (240L, Stainless Steel)
COA-2008-F Stacking Kit (One Set Included With Every Unit Purchased)
COA-2010-F Electronic CO2 Analyzer, For CO2/O2 Temp Measurement (With Temp. Probe)
COA-2016-F Electronic CO2 + O2 Analyzer, For CO2/O2 Temp Measurement (With Temp. Probe)
COA-2017-F Electronic CO2 + O2 + RH Analyzer, For CO2/O2/RH/Temp Measurement (With Temp. Probe)
COA-2011-F IQ/OQ Documentation
COA-2012-F 6" Chart Recorder, Temp, 115/230VAC 50/60HZ
COA-2013-F 8" Chart Recorder, Temp/Temp, 115/230VAC 50/60HZ
COA-2014-F 6" Chart Recorder, Temp/RH, 115/230VAC 50/60HZ
COA-2015-F Inner Door Shelving Kit (4 Sets With Total 12 Mini Shelves For One Incubator)
COA-2026-F Extra Shelf (50 L, Solid Copper)
COA-2027-F Extra Shelf (170 L, Solid Copper)
COA-2028-F Extra Shelf (240 L, Solid Copper)
5250001 Voyager Software Kit

Features

VivoCell™ Precise Temperature, CO2 Control and High Humidity

  • Best uniformity and control among competition
  • Fast CO2, temperature and humidity recovery without overshoot
  • Direct heat design for rapid recovery, with 8 heater grouped into 3 zones
  • Air jacket provides isolation against ambient temperature fluctuations
  • VentiFlow™ forced convection accelerates recovery of chamber air to ISO Class 5 Cleanliness after door closing to prevent contamination
  • Filtered air circulates across water pan to accelerate humidifying process
  • Air flows gently around culture plates, causing no disturbance to cell culture
  • Blower automatically stops when door is opened, to minimize mixing of chamber and room air

CelSafe™ Contamination Control System Provides Seamless Protection

  • SteriSafe™ ULPA filtration enables the chamber air to be maintained at ISO class 5 condition.
  • SwiftCon™ moist heat 90oC decontamination cycle operates overnight to eradicate any contamination in the unlikely event it occurs. At the end of the cycle, the chamber is dry and ready to use.
  • All input gases are filtered by in-line filters before they enter the chamber to remove impurities and contaminants.
  • The incubator’s main body is made from electro-galvanized steel with Esco’s unique ISOCIDE antimicrobial coating.
  • The interior of the chamber is made from stainless steel type 304.

User-friendly software interface

  • Comprehensive user-configurable alarms for all the parameters.
  • CelAlert™ alarm system reminds user to replace CO2 tank and ULPA filter.
  • Intelligent data and event logger records all incubator parameters for on screen recall.
  • 16 MB built-in flash memory guarantees long term storage of data.
  • Diagnostic interface and on line quick help provide comprehensive solutions to frequently. encountered problems.
  • RS485 data output.

Easy-to-Clean

  • Chamber is made of shiny stainless steel chamber with all rounded corners.
  • Ductwork, plenums and shelves are removable without tools.
  • Glass door is removable without tools.
  • Inner gasket removable without tools.

Easy-to-Service

  • Diagnostic functions in the microprocessor include historical read-out of the parameters.
  • Service can be carried out from the top/front
  • Esco electronics and sensors have been expertly designed and paired to be inherently drift-free, to minimize need for calibration

Models

IR Sensor Model With Stainless Steel Chamber

Model Description
CCL-050B-8 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050B-9 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170B-8 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170B-8-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-170B-9 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170B-9-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)
CCL-240B-8 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240B-8-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-240B-9 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240B-9-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)

Suppressed O2 Model With Stainless Steel Chamber

Model Description
CCL-050T-8 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050T-9 CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170T-8 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170T-8-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-170T-9 CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170T-9-NF CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)
CCL-240T-8 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240T-8-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ (No ULPA Filter)
CCL-240T-9 CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240T-9-NF CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ (No ULPA Filter)

IR Sensor Model With 100% Copper Chamber

Model Description
CCL-050B-8Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050B-9-Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170B-8-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170B-9-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, ULPA Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240B-8-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240B-9-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ

Suppressed O2 Model With 100% Copper Chamber

Model Description
CCL-050T-8-Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-050T-9-Cu CelCulture® Incubator, 50 L, IR Sensor, CO2 Control, O2 Control, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-170T-8-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-170T-9-Cu CelCulture® Incubator, 170 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ
CCL-240T-8-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 230 VAC 50/60 HZ
CCL-240T-9-Cu CelCulture® Incubator, 240 L, IR Sensor, CO2 Control, O2 Control, ULPA, Moist Heat Decon, 115 VAC 50/60 HZ

Accessories

Options:

TYPE VALUE
COA-1001 Humidity Display, Factory Installed
COA-1001-F Humidity Display, Field Install Kit
COA-1002 CO2 Backup (Tank Switcher), Factory Installed
COA-1002-F CO2 Backup (Tank Switcher), Field Installed
COA-1004 Reversed Door Swing, Factory Installed
COA-1005 Analog Outputs, Factory Installed
COA-1005-F Analog Outputs, Field Installed
COA-1006 Sealed Inner Door Kit for 170L (4 Glass Doors With Latches), Factory Installed
COA-1006-F Sealed Inner Door Kit (4 Glass Doors With Latches), Field Installed
COA-1007 N2 Backup (Tank Switcher), Factory Installed
COA-1007-F N2 Backup (Tank Switcher), Factory Installed

Accessories:

TYPE VALUE
COA-2018-F Roller Base (50L)
COA-2001-F Roller Base (170L)
COA-2019-F Roller Base (240L)
COA-2020-F Floor Stand 200mm (8.0") With Adjustable Feet (50L)
COA-2002-F Floor Stand 200mm (8.0") With Adjustable Feet (170L)
COA-2021-F Floor Stand 200mm (8.0") With Adjustable Feet (240L)
COA-2022-F Floor Stand 700mm (27.6") With Casters (50L)
COA-2003-F Floor Stand 700mm (27.6") With Casters (170L)
COA-2023-F Floor Stand 700mm (27.6") With Casters (240L)
COA-2005-F 2-Stage Gas Regulator for CO2/N2

Choose One of The Connectors Below:

-1080588 - CGA 320 Connector (US Standard)

-1080589 - BP-BS34-#8-NT4 Connector (British Standard)

-1080590 - G5/8-RH Connector (China Standard)
COA-2024-F Extra Shelf (50L, Stainless Steel)
COA-2007-F Extra Shelf (170L, Stainless Steel)
COA-2025-F Extra Shelf (240L, Stainless Steel)
COA-2008-F Stacking Kit (One Set Included With Every Unit Purchased)
COA-2010-F Electronic CO2 Analyzer, For CO2/O2 Temp Measurement (With Temp. Probe)
COA-2016-F Electronic CO2 + O2 Analyzer, For CO2/O2 Temp Measurement (With Temp. Probe)
COA-2017-F Electronic CO2 + O2 + RH Analyzer, For CO2/O2/RH/Temp Measurement (With Temp. Probe)
COA-2011-F IQ/OQ Documentation
COA-2012-F 6" Chart Recorder, Temp, 115/230VAC 50/60HZ
COA-2013-F 8" Chart Recorder, Temp/Temp, 115/230VAC 50/60HZ
COA-2014-F 6" Chart Recorder, Temp/RH, 115/230VAC 50/60HZ
COA-2015-F Inner Door Shelving Kit (4 Sets With Total 12 Mini Shelves For One Incubator)
COA-2026-F Extra Shelf (50 L, Solid Copper)
COA-2027-F Extra Shelf (170 L, Solid Copper)
COA-2028-F Extra Shelf (240 L, Solid Copper)
5250001 Voyager Software Kit

배송/결제/교환/반품 안내

배송 정보

기본 배송비
  • - 배송비 3,850원 (부가세 포함)
  • - 10만원 이상 구매시 배송비 무료
  • - 도서산간 및 제주를 포함한 일부 지역 추가비용 발생
  • - 장비의 경우 추가 배송비 및 설치비가 청구 될 수 있습니다
교환/반품 배송비
  • - 상품 별로 상이
착불 배송비
  • - 착불 적용 상품에 개별 부과 (상품 별로 상이)
교환/반품 배송비
  • - 상품 별로 상이

결제 및 환불 안내

결제 방법
  • - 신용카드
  • - 가상계좌
  • - 연구비카드 결제 (결제링크 문자+이메일 전송)
  • - 세금계산서 (기업은행 033-502993-01-019)
  • - 세금계산서 (신한은행 100-032-703829)
  • - 상품 결제 후 최대 60일 이내 제공 완료
취소
  • - 취소 접수 후 3 ~ 5일 이내 환불 처리
반품
  • - 반품 접수 후 3 ~ 5일 이내 환불 처리
환급
  • - 회사는 회원이 구매신청한 상품 등이 품절 등의 사유로 인도 또는 제공할 수 없을 때에는 지체 없이 그 사유를 회원에게 통지하고,
      사전에 상품 등의 대금을 받은 경우에는 대금을 받은 날로부터 3영업일 이내에 환급하거나 환급에 필요한 조치를 취합니다.

교환 및 반품 접수

교환 및 반품 접수 기한
  • - 상품 수령일로부터 7일 이내
교환 및 반품 접수가 가능한 경우
  • - 제품의 하자는 없지만, 다른 상품으로 교환하거나 반품 원하는 경우
     (배송비 고객 부담)
  • - 상품자체 불량 및 하자에 의한 경우
  • - 상품 오배송에 의한 경우
교환 및 반품 접수가 불가능한 경우
  • - 상품 수령 후 7일을 초과한 경우
  • - 개별 포장 상품의 포장을 훼손한 경우
  • - 고객의 고의적인 귀책으로 상품가치가 훼손된 경우
  • - 주문제작을 통해서 제품을 생산하는 경우
  • - 주문 당시 재고가 없어서 해외를 통해 제품을 수입해서 구매하는 경우

교환 및 반품 신청

교환 절차
  • - 상품 불량/오배송/상품파손
  • - 전화(02-585-1342) 또는 info@cacheby.com에 상품교환 접수
반품 절차
  • - 반품할 품목을 확인 후 info@cacheby.com로 반품 신청 (수령 후 7일 이내 가능하며 이후 불가)
  • - 전달드린 주문번호와 함께 반품 상품을 포장
     (포장을 꼼꼼하게 해주셔야 반품 상품 손상에 따른 불이익이 없습니다.)
  • - 택배회사 방문 시 반품 상품 전달
     (택배사의 반송장은 상품 교환이 완료될 때까지 보관해주시기 바랍니다.)
  • - 회수된 제품 확인 후 하자없을시 배송비를 제외하고 환불 처리 진행
     (환불 처리 후 입금까지 최대 2주까지 소요될 수 있습니다.)

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